Every floor type is a different job.
Specialist commercial floor cleaning across carpet, textiles, hard floors and stone. We work alongside general cleaners. National coverage. Encapsulation is the default for carpet maintenance — other floors are not a carpet recipe.
We sit next to the general cleaner. We do not replace them.
Daily vacuuming and mopping stay with the building’s cleaner. Specialist floor work is a different job: fibre, weave, grout, stone, cork-and-rubber. Floors left only to generalists pick up the same failures — soil that never leaves, stains that wick back, warranties that get voided, replacement that comes early.
Premrest is the specialist. Facility managers, corporate clients, procurement teams and general cleaning companies use us for the work that needs dedicated machinery, chemistry and training. We run it nationally, from one large site through to a portfolio.
Encapsulation is the default for carpet. It is not a recipe for everything else.
For commercial carpet maintenance, low-moisture encapsulation is the method. Nine times out of 10, commercial carpets can be maintained that way. Steam is a restoration tool — heavily soiled carpet, an annual restoration, spills, builders’ mess — done by trained staff. How the polymers work, drying times, and the numbers against steam live on the carpet cleaning page.
From the same commercial program, encapsulation uses as much as 76% less water than steam, as much as 81% less energy, and as much as 100% less waste water. It removes 96% of dirt. Carpets are usually dry in 45–90 minutes, against 24 hours or more for steam.
Tretford is goat hair. Bolon is woven vinyl — dirt sits in the weave. Comcork is cork and rubber. Stone is diagnosed, then cleaned or restored as needed. Hard-floor scrubbing is about consistent quality across one landmark building or hundreds of sites. Each of those has its own page because the floor is different.
Calculate the impact. Read the year-end brief.
Sustainability impact report
Low-moisture encapsulation uses significantly less water, energy, chemicals and waste. Calculate your impact and generate a report of how significantly less you'd be saving.
Calculate your impact → Webinar5 Key Considerations for Your Year-End Carpet Cleaning
Our GM of Cleaning Aaron Kelly shares five key carpet cleaning considerations for facility managers, covering moisture, mould, and maintenance to extend carpet life and reduce long-term costs.
Learn more →Pick the floor. The page is the brief.
Carpet cleaning
Encapsulation for commercial maintenance. Steam when the carpet needs restoring.
Learn more → Carpet & textileTretford cleaning
Goat hair and wool. It does not clean like nylon.
Learn more → Carpet & textileUpholstery cleaning
The seating is furniture. Encapsulation, rotary or extraction — we choose what fits.
Learn more → Hard floorsHard floor scrubbing
One large site through to hundreds. Same quality, same process, same reporting.
Learn more → Hard floorsBolon cleaning
Woven vinyl. The dirt sits in the weave.
Learn more → Hard floorsTile & grout cleaning
Tile floors get written off for the grout. Premrest recovers the floor.
Learn more → Hard floorsComcork cleaning
Cork and rubber. It is not vinyl.
Learn more → StoneStone care
We know stone. Diagnose, then clean or restore as needed.
Learn more →National coverage. One specialist, not a patchwork of vendors.
Commercial offices, professional services, banking and insurance, education, government, retail, health, fitness, 24/7 call centres, transport. Buildings we have worked in include ANZ, JLL, KPMG, CommBank, 101 Collins, NAB, Concentrix, Vanguard, NetApp, Bendigo Bank, Medibank, Pinsent Masons, Telstra and Morgan Stanley.
What JLL teams have said.
“Having worked with Premrest for over 10 years, they are not just a contractor, they are true partner for all flooring, upholstery and restoration requirements your clients have. The expertise that Colin and Premrest team provide is second to none when providing guidance to JLL teams and clients. Attention to detail, communication and overall delivery sets them apart.”
Guy CartwrightAccount Director — JLL
“I have worked with Premrest for over 10 years, throughout this time they have always been an integrated component of our service delivery to our clients and more importantly were part of the JLL team. A true partnership built upon credible reliable service and a relationship built on trust. When our clients looked for productivity or cost efficiency Premrest would work with us to delivery cost effective service without cutting back on quality.”
Cheryl StevensHead of Corporate Business, Executive Director at JLL
“I highly recommend Premrest for all your flooring needs. With their expertise and commitment to quality, they consistently deliver outstanding results. One of the key strengths of Premrest is their ability to quickly assess the situation and provide prompt and effective solutions. They understand the urgency and work diligently to minimise the disruption caused to your property.”
Maria NicholasWoAG — National Facilities Manager at JLL
Talk to the people who run cleaning.
Aaron Kelly, General Manager — Cleaning
0447 888 824 · aaron.kelly@premrest.com.au
Nick Grace, Sales Manager
0433 328 497 · nick.grace@premrest.com.au
Brand line 1300 207 915 · office@premrest.com.au
Common questions
Do you replace our general cleaner?
No. Daily cleaning stays with them. Specialist floor work sits alongside the general cleaning contract.
Is every floor cleaned the same way as carpet?
No. Encapsulation is the default for commercial carpet maintenance. Other floors are not a carpet recipe — each type has its own page.
Who do I talk to?
Aaron Kelly, General Manager — Cleaning, 0447 888 824, aaron.kelly@premrest.com.au. Nick Grace, Sales Manager, 0433 328 497, nick.grace@premrest.com.au. Brand line 1300 207 915, office@premrest.com.au.