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Case studies

Real floors, real problems, measured results.

Retail, landmark precincts, a call centre that never closes and a heritage law office. Here is what was wrong, what we did and what changed.

ANZ, Collins Street · Banking & office

ANZ cut water and waste water by switching how its carpets are cleaned

The problem
Hot water extraction used a lot of water and energy, and the carpets looked dirtier after cleaning.
What we did
Moved to low-moisture encapsulation on a regular program.
The result
On track for ANZ's 2025 targets within a year.
  • 197,600 m²cleaned per year
  • 75,088 Lwater saved
  • 59,280 Lwaste water avoided
National 24/7 call centre · Call centre

Cleaning a 24/7 call centre without losing a second of call time

The problem
No downtime ever, and more than three years since the last clean. Walkways were close to replacement.
What we did
Quiet, fast-drying encapsulation, with cleaning zones rotated around shifts.
The result
Worn lanes blended back in and staff barely noticed the work.
  • 24/7operation
  • 45–90 mindry time
  • 0 scall time lost

All stories

Banking & office

ANZ cut water and waste water by switching how its carpets are cleaned

On track for ANZ's 2025 targets within a year.

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Commercial precinct

80 Collins Street granite: from failing slip tests to P4, without a coating

Verified P4, with no coating to reapply every two years.

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Call centre

Cleaning a 24/7 call centre without losing a second of call time

Worn lanes blended back in and staff barely noticed the work.

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Professional services

Reviving cream, high-pile carpet in a heritage law office

Referred by Interface after steam cleans made it worse. Restored to cream, then kept there.

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Manufacturer partnership

SynSisal cleaned right: a national cleaning method for Gibbon Architectural

Tested machines and chemicals to find a method that protects seams and warranties.

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Property management

Consolidating JLL's floor maintenance nationwide

One structured, scalable approach to floor care across a national portfolio.

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Banking

Why three of Australia's big four banks trust us with their floors

Keeping branch and office floors right at national scale.

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Heritage venue

Heritage carpets at Kooyong: a careful clean before replacement

A bespoke formula kept a historic carpet looking its best without risking it.

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Stone floors

Stone entry repair and honing, without ripping it out

Restoring tired stone is usually a fraction of the cost of replacing it.

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Hospitality

The hotel carpet solution

A stain or a tear does not have to close the room. Repair first; replace only what needs it.

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Product

Comcork: a resilient floor we rate, made in Melbourne

Why we keep putting Comcork on the shortlist for commercial, healthcare and industrial sites.

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Aged care

Replacing flooring in aged care, without disrupting residents

Residents stay, staff keep working. How we plan and stage replacement in aged care.

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Teams we already work with.

ANZ, JLL, KPMG, CommBank, 101 Collins, NAB, Concentrix, Vanguard, NetApp, Bendigo Bank, Medibank, Pinsent Masons, Telstra and Morgan Stanley are among the buildings we have worked in. Guy Cartwright, Cheryl Stevens and Maria Nicholas at JLL are quoted on the cleaning hub.

If your floor looks like one of these, send a photo.