Case studyBy Aaron Kelly

SynSisal cleaned right: A national service provider's cleaning blueprint

How Manufacturers & Distributors, like Gibbon Architectural, lean on Premrest to ensure lasting end-user experience nationwide.

  • 100% ECONYL®regenerated nylon carpet
  • pH-neutralencapsulation formula
  • Under 1 hoursample dry time
  • No damageto seams or colour

The problem

Gibbon Architectural, an Australian distributor of commercial carpet, introduced SynSisal: a woven, sisal-look carpet made from 100% ECONYL® for hotels, offices and retail. Its coarse weave and seam joins could trap dirt and grime, and Gibbon needed a cleaning method that would not affect warranties, plus a national provider it could recommend to clients.

What we did

We ran a structured test program using several machines and pH-neutral chemicals, adjusting variables to find the best mix for stain removal, seam integrity and drying time. We measured stain removal, fibre integrity, drying time and resoiling resistance, and spent extra time cleaning over seams.

The winning method: pre-vacuum, apply a pH-neutral encapsulant, agitate with a counter-rotating soft-brush machine, allow 45–90 minutes to dry, then vacuum away the crystallised soil.

The result

Stains were removed, with better resoiling resistance from our protective polymer formula, no visible seam damage or discolouration, and the sample dry within an hour. Gibbon can now recommend a proven cleaning method and partner to end users across Australia. We had already done the same for Gibbon's Tretford goat-hair carpet.

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