- 24/7operation, including weekends and public holidays
- 3+ yearssince the last professional clean
- 45–90 mindrying time
- 0 secondsof call time lost
The problem
A global enterprise runs a national call centre around the clock. There was never a window for a professional clean, and it had been more than three years since the last steam clean. Coffee spills along corridors, food from late shifts and grime from staff entrances had built up. Walkways showed compacted soil and discoloured lanes, and the carpets were close to needing replacement. Trapped allergens and pollutants were also a concern for indoor air quality.
What we did
We set up a low-moisture encapsulation program built around their operation:
- Quieter than a vacuum. Our machines run at a hum, so staff stayed on calls while we cleaned around them.
- Fast drying. Carpets are dry in 45–90 minutes, with no soggy floors or odour.
- Stops resoiling. Our protective polymer formula helps stop dirt bonding to the fibres.
- No hoses or cables. Lightweight machines, with cleaning zones rotated to avoid overlap.
The result
From the first clean, walkways that looked permanently worn blended back in with the rest of the floor. Staff told us they barely noticed the cleaning, and not a single second of call time was lost. The site now has a maintenance plan, so it will not wait another three years.
Got a floor like this?
Send us a photo and we will tell you what we would do. Call 1300 207 915, text 0480 855 665 or email [email protected].
For occupied office floor plates more broadly, see Sydney office carpet cleaning, plus Melbourne and Brisbane.