Case studyBy Sammy Gilham

Reviving misfit cream carpets in a prestigious law firm

How we revived and brought the 'wow' back to light, plush, high pile carpets at an iconic Melbourne firm.

  • Melbourneheritage office
  • Referred byInterface, the carpet maker
  • 45–90 mindrying, versus up to 2–3 days for steam
  • Ongoingmaintenance program

The problem

A renowned Melbourne law firm renovated its heritage office with plush, high-pile cream carpet. It looked elegant, but quickly struggled in corridors, meeting rooms and near kitchens. A temporary food and coffee station in a main thoroughfare during the staged renovation added frequent spills. Several steam cleans had pushed stains deep into the backing and left the carpet looking more tired than before.

The firm asked Interface for advice, and Interface referred them to us as its national cleaning partner.

What we did

We started with a restoration clean to bring the carpet back to its original cream, then set a tailored low-moisture encapsulation schedule. The lightweight equipment means cleaning can happen more often and after hours, moving the firm from reacting to stains to preventing them. Our protective polymer formula forms a barrier against rapid resoiling, without the sticky residue steam cleaning can leave.

The result

The carpets are back to their original cream tone and plush texture, resist stains and hold their colour under daily use, with no disruption to the working day. Instead of a costly replacement, the firm protected its original investment.

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