Home/Floor Maintenance/Flood restoration
Floor Maintenance · Programs & response

24/7 flood response for commercial facilities.

Commercial water extraction, structural drying and floor recovery in Brisbane, Sydney and Melbourne. Premrest is an IICRC Certified Firm. Work aligned to IICRC S500. 24/7. Call 1300 207 915.

Water sits. Then it becomes replacement.

By the time a burst pipe or roof ingress is looked at properly, water has travelled further than it looks, soaked underlay and subfloor, and started the clock on mould. If water sits for a day or two before extraction and drying start, you have often crossed from restoration into replacement.

Extract, dry, decide on data.

Premrest is an IICRC Certified Firm. Flood jobs are referenced to IICRC S500. Where mould is in play we also work to S520. On arrival we classify water category and damage class.

The work is extraction, structural drying with air movers and dehumidifiers, moisture mapping, antimicrobial treatment, and an assessment of carpet, underlay and subfloor — restore or replace. Because we also repair and replace floors, that call can sit in the same work order.

Commercial crews attend Brisbane, Sydney and Melbourne, including after hours. 24/7 response on 1300 207 915.

How a flood job runs

Commercial facilities only. Response can be as little as one hour, subject to location, crew availability and staff confirmation. An online enquiry does not confirm dispatch or arrival time.

  1. Call 1300 207 915. 24/7 commercial response for Brisbane, Sydney and Melbourne.
  2. Attend, classify water category and damage class to IICRC S500, photograph the site.
  3. Extract standing water from floors, plant areas and accessible cavities.
  4. Stage structural drying — air movers, dehumidifiers, moisture mapping until readings say dry.
  5. Antimicrobial treatment where required, restore-versus-replace on carpet and floors, close-out report.

What the report carries

Category, class, moisture readings over time, drying times, equipment used, photographs, and the reasoning behind restore versus replace. That pack is what facility teams and insurers actually use.

Common questions

Can wet carpet be saved after a flood?

Often, if extraction and drying start quickly and the water is clean-category. Contaminated water changes the assessment. Premrest assesses whether restoration is suitable on site.

Why isn't air-drying enough?

Surface-dry is not dry. Moisture trapped in underlay and subfloor causes delamination, odour and mould. Drying is verified with moisture readings taken over time, not by appearance.

What standards do you work to?

Premrest is an IICRC Certified Firm. Flood work is aligned to IICRC S500 (water damage). Where mould is involved we work to IICRC S520. Water category and damage class are classified on arrival.

Where do you attend?

Commercial response across Brisbane, Sydney and Melbourne, 24/7. Call 1300 207 915.

What is in the report?

Category, class, moisture readings over time, drying times, equipment used, photographs, and the restore-versus-replace call.

Need urgent flood assistance?

Call 1300 207 915 or text 0480 855 665. Both numbers are monitored 24/7. Attendance is subject to staff confirmation.

Call 1300 207 915

Using an AI assistant? See the Premrest AI connector guide for service enquiries.