Legal

Privacy Policy.

Effective Date: 01/07/2023

At Premrest, we respect the privacy of our business clients and are committed to protecting the personal information we collect and use in the course of providing commercial flooring services. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data.

Information Collection

We collect information from our business clients that may include:

  • Business contact information (e.g., business name, contact name, address, email, and phone number).
  • Billing and transaction information related to the services we provide.

Use of Information

The information we collect is used exclusively for the purpose of fulfilling our business engagements. This includes:

  • Providing commercial flooring services as requested.
  • Processing payments and managing accounts.
  • Communicating with clients regarding our services.

Data Protection

To safeguard your personal information, we implement robust security measures, including:

  • Secure storage and handling of client data.
  • Restricting access to personal information to authorized personnel only.
  • Regularly reviewing and updating our security practices.

Information Sharing

  • We do not sell, rent, or trade our clients' personal information.
  • We only share client data with third parties when it is directly related to the delivery of services that the client has engaged us for. Such third parties are bound by confidentiality agreements to protect this information.
  • We may disclose information if required by law or if it's necessary to protect our rights, property, or safety.

Third-Party Links

Our website may include links to third-party sites. These sites have independent privacy policies, and we hold no responsibility or liability for their content and activities.

Consent

By engaging with our services, you consent to our privacy policy.

Changes to Our Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting on our website.

AI assistant integrations

Premrest offers a public Model Context Protocol (MCP) server that ChatGPT, Gemini and other MCP clients can use to list services and submit an enquiry. When you ask one of those assistants to send a quote, booking or flood restoration enquiry, the submit_service_request tool collects these enquiry fields:

  • Request type (quote, booking, or flood restoration)
  • Service
  • Your name, email and phone number
  • Optional company name
  • Job address
  • Property type
  • Optional approximate area
  • Details of the work
  • Optional preferred date and time
  • Optional photo links you provide as HTTPS URLs
  • A request key used to avoid duplicate submissions

That information is used to respond to the enquiry. It is stored in Premrest's private staff queue and sent to Premrest through the website Formspree form, labelled with the AI integration as the source (for example ChatGPT plugin or Gemini integration). To limit repeat and duplicate submissions, the server also stores one-way salted hashes of the connecting IP address, the email address and the request key. Raw IP addresses are not stored.

To request access to, correction of, or deletion of personal information submitted this way, contact us here.

Contact Us

For any questions or concerns regarding this privacy policy, please contact us here.